CompTIA A+ (ComA)

Specialized training, CompTIA

In this course with a particular focus on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

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The course:

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  • Motherboards and Expansion Cards
    1. Safety procedures
    2. Motherboards
    3. BIOS settings
    4. Expansion cards
  • CPUs and Power Supplies
    1. CPUs
    2. Power supplies
  • Memory and Physical Storage
    1. RAM types and features
    2. Storage devices and media
  • Connections
    1. Connection interfaces
    2. Connectors and cables
  • Peripheral Devices
    1. Display devices
    2. Other devices
  • Printers
    1. Imaging processes
    2. Printer installation
    3. Printer maintenance
  • Notebooks
    1. Notebook hardware components
    2. Notebook displays
    3. Laptop features
  • Networking Basics
    1. Networks
    2. Internet connection types
    3. Network devices
    4. Networking basics
  • The Physical Network
    1. Network cable and connector types
    2. Cable and connector properties
    3. Networking tools
  • Networking Protocols
    1. TCP/IP
    2. Ports and protocols
  • Wireless Networking
    1. Wireless networking standards
    2. Wireless SOHO networking
  • Professional Conduct
    1. Communication and professionalism
    2. Environmental issues
    3. Incident response
  • Troubleshooting Basics
    1. Troubleshooting methodology
    2. The troubleshooting toolkit
  • Client Operating Systems
    1. Comparing Windows editions
    2. Configuring Windows Explorer
    3. Command line utility
    4. Virtualization
  • Configuring the Operating System
    1. System configuration tools
    2. System information and monitoring
    3. Task management
    4. Configuration files
  • Configuring Hardware Settings
    1. Device and hardware settings
    2. Disks and partitions
  • Networking PCs
    1. Creating network connections
    2. Sharing files and printers
    3. Remote connections
  • Authentication and User Security
    1. Users and authentication
    2. Windows security policies
    3. File system security
  • Securing Systems and Data
    1. Identifying common threats
    2. Physical security
    3. Digital security
    4. Data destruction and disposal
    5. Malware detection and removal
  • Preventative Maintenance
    1. Performing backups
    2. Disk maintenance
    3. Updating software
  • Securing Networks
    1. Securing wired networks
    2. Securing wireless networks
  • Troubleshooting System Hardware
    1. Troubleshooting core system elements
    2. Troubleshooting storage devices
    3. Troubleshooting laptop computers
  • Display and Printer Troubleshooting
    1. Troubleshooting display issues
    2. Printer troubleshooting
  • Network Troubleshooting
    1. Troubleshooting the physical network
    2. Troubleshooting the logical network
  • Operating System Troubleshooting
    1. Startup and recovery tools
    2. Troubleshooting Windows and application issues
  • Mobile Devices
    1. Comparing tablets and laptops
    2. Basic features of mobile operating systems
    3. Mobile networks and e-mail
    4. Securing mobile devices
    5. Synchronizing data
  • Operating System Installation and Upgrades
    1. Preparing to install Windows
    2. Windows installation
    3. Windows upgrades and compatibility
Assumed knowledge:
Basic knowledge of computing concepts
Recommended subsequent course:
CompTIA Network+ (ComNet)
Schedule:
5 days (9:00 AM - 5:00 PM )
Language: